Terms & ConditionsAccess Recognised Training (ART) Terms & Conditions
After we have processed your enrolment, we are unable to arrange refunds (where applicable) except in the following circumstances:
§ Course cancelled by ART;
§ Learners provide at least one weeks notice prior to commencement of training (face-to-face delivery mode only);
§ A review of the skills assessment process could mean a learner does not have to undertake the full course/qualification;
§ A learner mistakenly enrols into a course and seeks to withdraw and re-enrol into the correct course*.
§ Learner is unable to commence course/qualification due to illness/accident (face-to-face delivery mode only): and
§ Overpayment of fee.
*A course cancellation fee of $25.00 applies. This will be deducted from your initial course payment i.e. if you mistakenly enrol into RSA Refresher ($35.00) and wish to withdraw and re-enrol into the Full RSA course ($45.00) you will be reimbursed $10 ($35 - $25). You will then be required to re-enrol into the Full RSA course at a cost of $45.00.
Australian Apprentices may be eligible for an exemption from paying the enrolment fee if:
§ Australian School Based Apprentices (ASBA): and
§ Can prove genuine hardship (to be judged by the RTO on a case-by-case basis).
Please contact ART for further information and advice regarding what documentation is required to assess exemption eligibility.
Traineeships and Apprenticeships (Government Funded/Subsidised)
§ The mandatory enrolment fee is determine by the relevant State/Territory Training Authority;
§ Enrolment fee to be invoiced prior to commencement of training;
§ ART reserves the right to cease services where there is non payment of fee;
§ Enrolment fees required by State/Territory Training Authorities are subject to the particular State/Territory Training Authority refund policy but are generally not refunded when the cancellation takes place after the commencement of services by ART: and
§ Please note ART reserves the right to withhold issued certificates until full payment has been received.
Fee for Service Students
§ Fee for Service charges are agreed to prior to the commencement of training and will be listed in full on the ART tax invoice issued to the student or employer;
§ Payment terms are strictly 14 days;
§ The initial instalment must be paid prior to the provision of training material and training commencing: and
§ Please note ART reserves the right to withhold issued certificates until full payment has been received.
Original Certificate Re-Print Fee
On request ART will re-print original certificates/testamurs for a $25.00 fee. Please use the Fee Payment drop down bar above and select Original Certificate Re-print to make your payment through Paypal. When making your payment please list in the "Add special instructions to the seller" section (under the e-mail field on the payment details screen) your full name, course/qualification details and contact phone number.